Legal

Privacy Policy

Last updated: 5 November 2026

1. Who we are

Vikuno is a children's ride-on vehicle sourcing business registered in Jinan, Shandong, China, working with manufacturing partners in Pingxiang, Hebei. This page explains what we do with the personal data collected through vikuno.com.

For any privacy question, write to sales@vikuno.com. We answer within 30 days.

2. What we collect

What you send us: name, company, email or WhatsApp number, country, product interest, quantity, destination port and the message you type in the inquiry form.

What is collected automatically: IP address, approximate location at country or city level, device and browser type, pages viewed, referring source and time on site. This comes from Google Analytics 4.

We do not ask for payment card details on this site, and we do not ask for identity documents at the inquiry stage.

3. Why we use it

To reply to your inquiry and prepare a quotation.

To arrange samples, production, inspection and shipping if you place an order.

To see which pages and products buyers actually look at, so we can improve the site.

To keep the inquiry form free of spam and automated abuse.

We do not sell your data. We do not add inquiry addresses to a marketing list unless you ask us to.

4. Our legal bases

If you are in the European Economic Area or the United Kingdom, we rely on: your consent for analytics cookies; steps taken at your request before entering into a contract, for your inquiry and quotation; our legitimate interest in keeping the site secure and free of spam; and legal obligations for keeping business records.

5. Who else sees your data

We use a small number of service providers. They process data on our instructions or under their own terms:

- Google Analytics 4 (Google LLC) — traffic measurement.

- FormSubmit.co — delivers the inquiry form to our mailbox.

- Web3Forms — backup delivery channel if the first one fails.

- Hostinger — website hosting.

- WhatsApp / Meta — only if you choose to contact us there.

6. Cookies

Google Analytics 4 sets first-party cookies (_ga, _ga_*) to tell new visitors from returning ones and to measure pages and countries. This site sets no advertising or retargeting cookies today.

You can block or delete cookies in your browser; the site keeps working. To opt out of Google Analytics across all sites, install the Google Analytics opt-out add-on.

7. How long we keep it

Inquiry records: up to 36 months from our last contact — repeat orders, spare parts requests and after-sales follow-up often arrive well after the first quotation.

Analytics data: 14 months, which is the retention period of our Google Analytics 4 property.

8. Your rights

You can ask us to show you the data we hold about you, correct it, delete it, restrict how we use it, or send it to you in a portable format. You can object to processing based on legitimate interest, and you can withdraw consent for analytics at any time.

Send the request to sales@vikuno.com. We reply within 30 days. If you are not satisfied, you may complain to the data protection authority in your country.

9. Children

This is a business-to-business site for trade buyers. It is not directed at children, and we do not knowingly collect personal data from anyone under 16. Our products are children's products; our customers are companies.

10. Where data is stored

Our service providers may store data outside your country, including in the European Union, the United States and Singapore. Where required by law, transfers rely on standard contractual clauses.

11. Changes to this policy

We update this page when our tools or practices change. The date at the top always shows the current version.

12. Contact

Email: sales@vikuno.com
WhatsApp: +86 189 5416 8917
Office: Jinan, Shandong, China · Sourcing base: Pingxiang, Hebei